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Information Technology Outsourcing



What is information technology outsourcing?


Whether you have a specific software development project that you require additional skilled workers to complete, or you need additional IT support for your customers or employees, CSP Global Services can help you develop a custom IT outsourcing solution that fits the needs of mid-size businesses as well as large companies.


Our outsourced, off-shore software developers are highly trained and educated and can help you achieve the specific goals of your next software development project. We can help you at any step of the process, whether you are just beginning down the path of custom software development, migrating from an existing system or conducting software testing.


In addition to software development, our information technology outsourcing capabilities extend to information technology support and managed services. We can function as information technology support for your own employees as well as your customers. Our experienced and knowledgeable information technology outsourcing professionals deliver fast and easy-to-understand answers whenever called upon.



Why might you choose offshore IT outsourcing services?


Many companies have selected offshore IT outsourcing services, not only because of the significant cost savings that it provides, but also because it can enhance the level of customer service that you are able to provide to your customers.


Rather than only providing support during your company’s typical business hours, supplementing your support team with our information technology professionals allows you to expand your support hours and improve your response times. This improved level of service will help you keep customers happy and avoid any IT needs of your customers from slipping through the cracks.


Don’t let IT hurdles slow your employees down and cost you money in the process. Our support teams are also available to serve your employees as well.



Why choose CSP Global Services for information technology outsourcing?


What sets CSP Global Services apart is our specialty in working with not only large corporations, but mid-size businesses that, in the past, did not have access to the increased efficiencies and reduced costs of a global outsourcing operation. We’ll work closely with you to develop a custom outsourcing strategic plan that minimizes your cash outlay while maximizing the talents of your current team members.


We are here to help you determine if information technology outsourcing is a good choice for your business. No matter what type of information technology outsourcing services you think your company may need, we’ll start with a thorough due diligence process that will give you a clear idea of precisely which benefits your company can start to achieve from a information technology outsourcing project.


You can feel assured that your needs will be met because of our knowledgeable staff’s unequaled commitment to customer service. We believe in providing total customer satisfaction on each and every one of our engagements.



Why choose the Philippines for your offshore IT outsourcing services?


All of our business process outsourcing is done through the Philippines, one of the fastest growing BPO locations in the entire world. We choose to work only in the Philippines because the country is known for strong English skills. English is one of two official languages of the country and one of the major subjects at all educational levels. This leads to workers who are very familiar with the language as well as aware of western business culture.


Also, since the Philippines is still emerging in the BPO market compared to more established countries such as India, we’re able to keep your costs low.  

  • Sample Philippines’ salaries courtesy of Sourcing Line (as of March 2010):

  • Junior BPO resource: 8.7 % of US

  • Skilled BPO resource: 14.0 % of US

  • Operations manager: 26.0 % of US

  • Customer service representative: 17.0 % of US

  • Customer service manager: 23.0 % of US


No-Risk Information Technology Outsourcing Consultation:


For a no-risk information technology outsourcing consultation from CSP Global Services, contact us at 216-503-3800 or use our contact form.





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