 Receivables
Outsourcing
What is receivables outsourcing?
A proactive approach to debt collection is
essential to keeping your receivables at a minimum. This not only
requires clearly defined strategies, but also a dedicated team in
place to ensure that your business can stop debt collection issues
before they start.
Receivables outsourcing can help businesses
take a proactive approach to receivables collection. Our team will
work with your clients to provide a customized, customer
service-focused approach to contacting customers to remind them of
their obligation to pay their account. This approach has allowed our
clients to lower their accounts receivable while maintaining a
positive relationship with their customer base.
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Our receivables outsourcing services
include:
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Early stage reminder calls
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Pre-collections services
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3rd party debt collection
Why might you outsource collections?
You’ve likely heard the phrase, “Cash is King.”
That phrase very applicable when it comes to receivables
outsourcing. At the end of the day, your accounts receivable
strategy needs to generate as much cash as possible for your
business.
Choosing receivables outsourcing can have many
benefits for your business, including:
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Reducing costs spent on collections
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Improving cash flow
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Reducing customer service calls
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Improving customer relationships
Why choose CSP Global Services for
receivables outsourcing?
What sets CSP Global Services apart is our
specialty in working with not only large corporations, but mid-size
businesses that, in the past, did not have access to the increased
efficiencies and reduced costs of a global outsourcing operation.
We’ll work closely with you to develop a custom outsourcing
strategic plan that minimizes your cash outlay while maximizing the
talents of your current team members.
We are here to help you determine if
receivables outsourcing is a good choice for your business. No
matter what type of receivables outsourcing you think your company
may need, we’ll start with a thorough due diligence process that
will give you a clear idea of precisely which benefits your company
can start to achieve from a receivables outsourcing project.
You can feel assured that your needs will be
met because of our knowledgeable staff’s unequaled commitment to
customer service. We believe in providing total customer
satisfaction on each and every one of our engagements.
Why choose the Philippines for your
receivables outsourcing?
All of our business process outsourcing is done
through the Philippines, one of the fastest growing BPO locations in
the entire world. We choose to work only in the Philippines because
the country is known for strong English skills. English is one of
two official languages of the country and one of the major subjects
at all educational levels. This leads to workers who are very
familiar with the language, as well as aware of western business
culture.
Also, since the Philippines is still emerging
in the BPO market compared to more established countries, such as
India, we’re able to keep your costs low.
Sample Philippines’ salaries courtesy of
Sourcing Line (as of March 2010):
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Junior BPO resource: 8.7 % of US
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Skilled BPO resource: 14.0 % of US
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Operations manager: 26.0 % of US
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Customer service representative: 17.0 % of
US
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Customer service manager: 23.0 % of US
No-Risk Receivables Outsourcing
Consultation:
For a no-risk receivables outsourcing
consultation from CSP Global Services, contact us at 216-503-3800 or
use our
contact form.
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